Return Policy

We accept returns up to 30 days after date of purchase, except for trade show sales. Generally, we do not accept returns for items purchased at trade shows. We reserve the right to refuse acceptance of items which are not in new condition suitable for resale. For special order items, boat docks and other large purchases requiring assembly, a restocking fee of 15% will be charged for returns. For store sales (Korky's Outpost LLC physical store ONLY), simply bring in your item with receipt within 30 days and we will give you a refund, issue a credit to your credit card or provide credit towards another purchase. For internet or telephone purchases, call us or email us for an RMA number before sending your merchandise back. We will not accept any shipped return items without an RMA number written on the outside of the carton. Shipping of the returned item is the responsibility of the customer. We pay shipping of any replacement item sent back to the customer. This does not apply to heavy or very large items shipped by truck or common carrier. After 30 days from the date of purchase, we will only allow exchanges due to size, color, fit, etc, provided that the requested item is in stock. We do not pay for return shipping for the replacement item if the exchange request is after 30 days from the date of the original purchase. Again, call us for an RMA number before sending any products back to us. Follow the same procedures as above for shipping a return item. For refunds, we will issue a credit for items returned in new condition after they are received. We do not refund shipping costs charged on the original order. For defective merchandise, warranty claims or other problems with product purchased from us, please call. We may have replacement parts or specific warranty procedures to follow depending on the manufacturer's policies. Please contact customer service for other questions on returning an item. Contact information is on the "Contact Us" link. Thank you.